Privacy Policy for Libra

This Privacy Policy document contains types of information that is collected and recorded by our website, application and API.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

By using our website or products, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Health data

Our product collects health data such as weight, body composition and similar data, which is stored locally in your device and may be transmitted to our servers if online features are activated.

Health data may be received or sent to partner health service providers such as Health Connect (Google LLC), Apple Health (Apple Inc.) or Withings. Connecting with partner services is disabled by default and needs to be explicitly activated by you.

How we use your information

We use the information we collect in various ways, including to:

Provide our service personalized to you
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the app
Send you emails
Find and prevent fraud

Log Files

Libra follows a standard procedure of using log files. These files log visitors when they access our services. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, platform metadata (OS, version, locale, etc.), Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the services, tracking usage, error analysis, and gathering demographic information.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Please note that you can delete your account and all identifiable data directly from the app’s account page.

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Please note that you can delete your account and all identifiable data directly from the app’s account page.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Libra does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Data Processors

Libra relies on third-party services for hosting, email delivery, and other infrastructure services which may have access to your personal data:

Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany
Gandi SAS, 63-65 Boulevard Masséna, 75013 Paris

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